Help

Contact Us

Email

If you have any questions, feel free to email our customer success team.

Chat

We also offer live chat during business hours
[Monday to Friday from 9AM—5PM EST].

Frequently asked questions

On a Meta Quest, open the lesson in the Meta Quest Browser from your library, or install VR Study Trips from the Meta Horizon Store for sharper video and notes in the headset. Pair the app when you want User Control or Teacher Control. On a computer, phone, or tablet, open the trip in your library and choose Start Lesson to present on that device, or Teaching Guide to read the guide first. Step by step.

Meta Quest 2, Quest 3, Quest 3S, and Quest Pro. Install VR Study Trips from the Meta Horizon Store to pair the headset to a seat and use Teacher Control. Every lesson also plays in the Quest Browser or any other browser, so a headset is optional. A headset you buy from us has the app installed before it ships, and arrives charged and already paired.

Either works on a Quest. In the Meta Quest Browser, log in at vrstudytrips.com, open your library, and choose Start Lesson. The VR Study Trips app from the Meta Horizon Store adds higher-quality video and shows notes, maps, and Scripture in the headset. Teacher Control and pairing require the app. Browser or app?

Install the app from the Meta Horizon Store, open it, and note the code on the pairing screen, then enter it on the Headsets page. Choose User Control for someone watching on their own, User Control (Video Only) to pick 360° videos without the slide guide, or Teacher Control so the headset follows the teacher guide. You can change the mode later. Codes last about 15 minutes.

User Control is self-paced: the person in the headset moves through the lesson, with narration, maps, and Scripture in view. Teacher Control follows Present in the teacher guide and requires the VR Study Trips app on the headset. Selected headsets load each slide with you, and play, pause, and seek apply to that group together. How to teach a class.

From your library, choose Teaching Guide for background, preparation, slides, and downloadable resources, in English and Spanish. Start Lesson opens the lesson full screen on your device. Present (from the guide) can also send slides to a second monitor or a Chromecast. While you present, open Headsets and select the ones that should follow. Class headsets need the VR Study Trips app for Teacher Control.

No. Headsets are paired to your membership, not to individual students. Nobody signs up on the headset, and no student names or emails are collected there.

Each paired headset uses one seat. Add a seat from your membership page, or unpair a headset you are not using. If more headsets are paired than seats, the earliest paired ones keep access.

Yes. Start Lesson from the library on a computer, phone, or tablet. On a phone or tablet, move the device or drag on a 360° image or video to look around. Each person watching at the same time uses one seat.